dhaka Wallet – Secure Deposit and Withdrawal via bKash, Nagad and Bank Transfer
Deposit any time using your preferred mobile banking or bank account. Starting from a minimum of ৳100, withdrawals are usually completed within 1 hour.
Which payment method suits you?
dhaka has five active payment methods. Each has its own advantages — see below to find which one fits your everyday transactions best.
bKash
Bangladesh's most widely used mobile banking. Those with an active bKash app on their phone can complete a deposit within minutes.
Fast Mobile-FriendlyNagad
A convenient option for users of the postal department's Nagad service. Transfers are made directly from your Nagad account.
Easy TrustedRocket
Dutch Bangla Bank's Rocket service is widely used even in remote areas of the country. Payments can be made directly using a Rocket number.
Wide Network SecureUpay
United Commercial Bank's Upay platform is relatively new but is growing in popularity quickly. It can be used via both the app and USSD.
Modern FastBank Transfer
Direct transfers can be made through any listed bank, including Dutch Bangla Bank, BRAC Bank and Islami Bank. Particularly suitable for larger amounts.
Large Amounts Bank-BasedHow to deposit?
Depositing to your dhaka account is straightforward. Follow the steps below and your wallet balance will be topped up within a few minutes.
-
1
Log in to your account
Go to the dhaka Login page and sign in with your username and password.
-
2
Open the Wallet menu
From the dashboard, click on the "Wallet" or "Deposit" option.
-
3
Choose a payment method
Select whichever is most convenient for you — bKash, Nagad, Rocket, Upay or bank transfer.
-
4
Enter the amount and send
Enter any amount starting from a minimum of ৳100, then transfer from your mobile wallet or bank.
-
5
Receive confirmation
Once payment is successful, your wallet balance will update immediately and you will receive a confirmation message.
How to withdraw?
Withdrawing your winnings is just as simple. Withdrawals from dhaka usually reach your mobile wallet or bank within 1 hour.
-
1
Go to the withdraw option
From the Wallet section, select the "Withdraw" or "Cash Out" option.
-
2
Enter your method and account number
Choose how you want to receive your money and enter your bKash/Nagad/Rocket number or bank account number.
-
3
Enter the amount
Enter the amount you want, starting from a minimum of ৳1,000.
-
4
Verify with OTP
For security, confirm the request using the OTP or password sent to your registered number.
-
5
Receive the transfer
After approval, the money will go directly to your account, usually within 1 hour.
Limits and timings at a glance
No extra charges on deposits or withdrawals. Every transaction at dhaka is completed using your preferred method. Those who play with a dhaka VIP membership receive additional account benefits.
Keep your mobile wallet secure
Caution in financial transactions is always important. Following the tips below will keep both your dhaka account and your mobile wallet safe.
Never share your PIN
Do not share your bKash, Nagad or Rocket PIN with any person or service. dhaka support will never ask for your PIN or password.
Keep your OTP private
Use any OTP code received during a deposit or withdrawal only in the designated field on the dhaka site. Do not share it with anyone over the phone or in chat.
Use a Strong Password
Use separate strong passwords for your casino account and your mobile banking account.
Avoid public Wi-Fi
It is best not to use public Wi-Fi when making banking or wallet transactions. Use mobile data or a secure home network instead.
Fixing common payment problems
Occasionally you may run into minor issues with deposits or withdrawals. Most problems can be resolved on your own — a few common situations and what to do about them are listed below.
Deposit not showing
If your wallet balance has not been updated after sending a payment, wait 5-10 minutes. If the problem persists, contact live chat with your transaction ID and a screenshot.
Withdrawal is stuck
If your withdrawal request is showing as "pending", make sure your account verification is complete. If it has been pending for more than 1 hour, notify support.
Payment sent to the wrong number
Double-check the number before making a deposit or withdrawal. If a mistake has been made, contact live chat promptly — keep proof of payment with you.
Wallet payment failed
If a bKash or Nagad payment fails, first check your mobile wallet balance and daily limit. If the problem continues, try using bank transfer.
dhaka's support team is available 24/7 in Bengali and English via live chat and email. For more details, see the Frequently Asked Questions (FAQ) page.
Bonus on your first deposit
When you make your first deposit at dhaka, you can receive a 150% bonus of up to ৳10,000. A 20x wagering requirement applies on the bonus amount.
For example: depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500 — and you will need to complete wagering of ৳1,500 × 20 = ৳30,000.
You can use this bonus to start playing on Slots or Virtual Casino. To read the full terms of the bonus, see the Terms and Conditions.
Deposit now and start playing
Deposit from as little as ৳100 and join your favourite game with a 150% welcome bonus.
Log in to your dhaka account