dhaka Responsible Gaming
Gaming is for fun — it should not become a problem. dhakabet provides limit-setting tools, self-exclusion options, and support available at any time to keep you safe.
Gaming is for entertainment, not for problems
dhakabet believes that online gaming should be an enjoyable experience — much like watching a film or going to a cricket match. But when betting becomes a habit and starts to affect family life, work, or financial stability, it is no longer entertainment.
This is why we have made responsible gaming a core principle. Before joining the platform, please read our Terms and Conditions carefully — they contain full details on betting limits, account usage rules, and gaming policies.
Every player on dhakabet has the right to set their own limits. You decide — how much to deposit, how long to play, and if needed, how long to keep your account closed. These tools are built to keep you in control.
To learn more about how your personal information is stored and used, please see our Privacy Policy — it contains a full description of how we keep your data secure.
Tools to keep yourself protected
Set Deposit Limits
Set a personal limit on how much you can deposit on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing one takes some time.
Deposit LimitSession Time Limit
Decide in advance how long you will play in one session. When the set time is up, the platform will notify you and prevent further play.
Time ControlLoss Limit
If you lose more than a set amount, the session will end automatically. This tool helps keep financial losses in check.
Loss LimitTake a Break
You can temporarily close your account for a set period (from 24 hours to several weeks). Logging in is not possible during the break.
Cooling OffSelf-Exclusion
Choose self-exclusion to close your account for the long term — from 6 months up to permanently. Once this decision takes effect, reversing it is not easy.
Self-ExclusionDirect Support
To activate any tool or to report a concern, contact dhakabet via 24/7 live chat or email — in both Bangla and English.
Live ChatRecognise the warning signs
Problem gambling usually starts gradually and is hard to notice on your own. If any of the signs below appear in yourself or someone you know, take the matter seriously.
- You are spending more than your budget and keep thinking about making it up next month.
- After a loss, you are betting more to try to recover what you lost.
- You have started hiding your gaming from family or friends.
- Gaming feels more important to you than work, family, or sleep.
- You have tried to stop playing but have not been able to.
- Gaming is causing you to go into debt or you are unable to pay necessary bills.
- You feel restless or irritable when you cannot play.
If these signs appear, do not blame yourself — this is a recognised problem and there are solutions. The ways to get help are described below.
Where to get help
dhakabet Support Team
dhakabet's live chat and email support is active seven days a week, twenty-four hours a day. You can speak in Bangla or English. Contact us directly to set up deposit limits, a cooling-off period, or self-exclusion.
Active 24/7 Speak in BanglaFamily and Trusted Ones
Talking openly with people close to you is often the greatest help. Let a family member or trusted friend know — they will stand by you and help you make the right decisions in difficult times.
Family SupportProfessional Advice
A mental health specialist, counsellor, or psychologist can help you get out of problem gambling. Contact the mental health department of a local hospital or a private counselling centre.
Counselling Mental Healthdhakabet's commitment
As a responsible gaming platform, we do not just provide tools — we actively monitor risky behaviour and reach out directly when needed. For details on how your personal information is used when your account activity is reviewed, visit our FAQ page for full answers.
Age Verification
Age and identity are verified at the time of registration and before the first withdrawal. If there is reason to suspect that someone under 21 is using an account, the account is suspended immediately.
Behaviour Monitoring
Unusual betting patterns, high bets placed repeatedly after losses, or a sudden large deposit — our system flags this kind of behaviour and the support team reaches out.
Protection of Minors
Parents and guardians are requested to use parental control software on shared devices. Do not share your login details and do not leave devices within reach of children.
No Gambling with Borrowed Money
Never bet with money that would put you under financial pressure if lost. Set a budget before betting and stick to it — placing more bets to chase losses usually makes the situation worse.
Proactive Contact
If you feel there is a problem, reach out to dhakabet yourself via live chat or email. We do not judge — we are here to help.